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Your Frequently Asked Questions

Labware

Yes. The CS500 comes with a 1-year warranty.

The CS500 can cap, decap, or recap an entire row of screw cap tubes in less than 5 seconds or an entire rack in just 1 minute.

The CS500 is compatible with ANSI/SLAS 96-well format tubes and racks from brands like Micronic, Thermo Fisher, FluidX, and LVL. Other versions are available to work with 48-well (CS510) format tubes and 24-well (CS520) format tubes.

A capcluster has a black foil that users can remove once all tubes have been capped. A capmat has a fixed foil that cannot be removed once tubes have been capped. A capband is a capmat with perforated edges that can be torn into strips of 8 or 12 caps.

Micronic offers two methods of sterilization for their labware: gamma irradiation and ethylene oxide. If your team requires sterilization, please let us know because additional fees will apply.

Yes. We offer Tube Trial Packs for 96-well format tubes. These packs include 10 racks of tubes and 960 caps. We also offer small packs of precapped hybrid tubes and racks.

Yes. We offer samples of the following products: Micronic tubes, caps, and racks and GenTegra stability reagents. Please note: we do not have samples in stock for every product in our portfolio. If we don’t have the sample you need, we’ll do our best to send you a similar product.

We offer the full range of TPE Push Caps and Screw Caps from Micronic.

The 24-well format tubes from Micronic are compatible with the Micronic 24-well format ULT racks.

The 48-well format tubes from Micronic are compatible with the Micronic 48-well format ULT racks.

The 96-well format tubes from Micronic are compatible with the Micronic 96-well format ULT racks.

We offer the full range of 96-well, 48-well, and 24-well format sample storage tubes from Micronic.

ExpellPlus low retention pipette tips have an ultra-smooth inner surface, which reduces sample binding to the absolute minimum. Thanks to the composition of the PP material used in the production of ExpellPlus tips and the high-quality Swiss molds on which the tips are manufactured, the low binding properties of CAPP tips are achieved without the use of surface additives. ExpellPlus pipette tips are the perfect choice for volumes less than 1 ml and for all applications requiring ultimate precision.