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FAQ: General

Unfortunately we cannot easily cancel your orders, especially if it is a custom/special product.

More from General

Yes, we can provide you with a Certificate of Conformity. If you require a CofC, please include this request on your order at the time of purchase.

There are several ways to contact us. You can send us an email, give us a call (+31 36 549 1010), or chat with us online. We’re available to answer your questions Monday through Friday from 8:30 to 17:00.

Whether you need a single PM visit or a multi-year service contract, we’ve got you covered. Contact us for more details about the service plans we offer for specific products.

We accept payment by Purchase Order, or credit card.

Our HQ is located in Almere, the Netherlands, at Meerpaalweg 6.