Confirm your choice
Our new brand DISPENDIX: innovative liquid handling
Download our catalogue
Satisfied customers

That is what we do it for

Welcome to NBS Scientific's customer satisfaction survey.

Fill in your details below and start the questionnaire.
Completing the list will take a maximum of: 7 minutes of your time.

For every questionnaire completed, you have the choice between two options:

1. Receive a free €10,- Amazon.be or bol.com card for you spend on anything you like. You will receive the voucher via email.

2. NBS Scientific will plant 2 trees through Trees For All. This initiative was created to help reduce CO2 emissions and therefore global warming. By planting trees in locations where they are most needed, we can thus collectively contribute to a better environment.

The questions marked with a * are compulsory.

 

 

Customer satisfaction survey 2024

Name*

Contact & Relationship

How satisfied are you...
...with the knowledge of our Sales staff?*
...about the degree of thinking with you?*
...on keeping agreements made?*
...on the handling of any complaints?*
...about the response time regarding offers, answers to your questions, etc.?*
...about the reachability of NBS Scientific via phone?*
...about the reachability of NBS Scientific via email?*
...about the reachability of NBS Scientific via website chat?*
...about the way our staff speak to you?*
...about NBS Scientific's billing process?*

Information facility

How satisfied are you...
...about the information provided on our website?*
...about the information offered through our email newsletter?*
...about the information offered through our brochures & leaflets?*

Products & Services

How satisfied are you...
...with the quality of our products?*
...with the sustainability of our products?**
...the innovativeness of our products?*
...the quality of our technical service?*

Delivery

How satisfied are you...
...with the delivery of our products?*
...with the information that we provide on delivery times?*

Describe NBS Scientific in 3 words.

The company

Through which channel did you first hear about NBS Scientific?*

To what extent would you recommend NBS Scientific to others?*
How would you rate NBS Scientific overall?*
What do you wish to do with your submission?*
This field is for validation purposes and should be left unchanged.

Cookies are used on our website to enhance user experience and to help improve the website. By continuing to browse our website, you’re agreeing to our use of cookies and our Privacy Policy.